To: | Automotive Industry Action Group (ipdocket@clarkhill.com) |
Subject: | U.S. TRADEMARK APPLICATION NO. 88381278 - CORE TOOLS SUPPORT - 28413/349703 |
Sent: | 6/28/2019 12:49:58 PM |
Sent As: | ECOM108@USPTO.GOV |
Attachments: | Attachment - 1 Attachment - 2 Attachment - 3 Attachment - 4 Attachment - 5 Attachment - 6 Attachment - 7 Attachment - 8 Attachment - 9 Attachment - 10 |
UNITED STATES PATENT AND TRADEMARK OFFICE (USPTO)
OFFICE ACTION (OFFICIAL LETTER) ABOUT APPLICANT’S TRADEMARK APPLICATION
U.S. APPLICATION SERIAL NO. 88381278
MARK: CORE TOOLS SUPPORT
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CORRESPONDENT ADDRESS: |
CLICK HERE TO RESPOND TO THIS LETTER: http://www.gov.uspto.report/trademarks/teas/response_forms.jsp
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APPLICANT: Automotive Industry Action Group
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CORRESPONDENT’S REFERENCE/DOCKET NO: CORRESPONDENT E-MAIL ADDRESS: |
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OFFICE ACTION
TO AVOID ABANDONMENT OF APPLICANT’S TRADEMARK APPLICATION, THE USPTO MUST RECEIVE APPLICANT’S COMPLETE RESPONSE TO THIS LETTER WITHIN 6 MONTHS OF THE ISSUE/MAILING DATE BELOW. A RESPONSE TRANSMITTED THROUGH THE TRADEMARK ELECTRONIC APPLICATION SYSTEM (TEAS) MUST BE RECEIVED BEFORE MIDNIGHT EASTERN TIME OF THE LAST DAY OF THE RESPONSE PERIOD.
ISSUE/MAILING DATE: 6/28/2019
SUMMARY OF ISSUES:
SECTION 2(d) REFUSAL – LIKELIHOOD OF CONFUSION
Applicant’s mark is CORE TOOLS SUPPORT for “providing temporary use of a non-downloadable web application for development, implementation, and improvement of processes for advanced product quality planning and control plans, failure modes and effects analysis measurement system analysis, statistical process control, and production part approval processes; providing temporary use of a web-based software application for use in database management and spreadsheets in the fields of advanced product quality planning and control plans, failure modes and effects analysis measurement system analysis, statistical process control, and production part approval processes” in International Class 42.
Registrant’s mark is CORE ISO COMPLIANCE PLATFORM for “temporary use of a web-based software application for organizing, automating and simplifying quality management document processes” in International Class 42.
Trademark Act Section 2(d) bars registration of an applied-for mark that is so similar to a registered mark that it is likely consumers would be confused, mistaken, or deceived as to the commercial source of the goods and/or services of the parties. See 15 U.S.C. §1052(d). Likelihood of confusion is determined on a case-by-case basis by applying the factors set forth in In re E. I. du Pont de Nemours & Co., 476 F.2d 1357, 1361, 177 USPQ 563, 567 (C.C.P.A. 1973) (called the “du Pont factors”). In re i.am.symbolic, llc, 866 F.3d 1315, 1322, 123 USPQ2d 1744, 1747 (Fed. Cir. 2017). Only those factors that are “relevant and of record” need be considered. M2 Software, Inc. v. M2 Commc’ns, Inc., 450 F.3d 1378, 1382, 78 USPQ2d 1944, 1947 (Fed. Cir. 2006) (citing Shen Mfg. Co. v. Ritz Hotel Ltd., 393 F.3d 1238, 1241, 73 USPQ2d 1350, 1353 (Fed. Cir. 2004)); see In re Inn at St. John’s, LLC, 126 USPQ2d 1742, 1744 (TTAB 2018).
Although not all du Pont factors may be relevant, there are generally two key considerations in any likelihood of confusion analysis: (1) the similarities between the compared marks and (2) the relatedness of the compared goods and/or services. See In re i.am.symbolic, llc, 866 F.3d at 1322, 123 USPQ2d at 1747 (quoting Herbko Int’l, Inc. v. Kappa Books, Inc., 308 F.3d 1156, 1164-65, 64 USPQ2d 1375, 1380 (Fed. Cir. 2002)); Federated Foods, Inc. v. Fort Howard Paper Co.,544 F.2d 1098, 1103, 192 USPQ 24, 29 (C.C.P.A. 1976) (“The fundamental inquiry mandated by [Section] 2(d) goes to the cumulative effect of differences in the essential characteristics of the goods [or services] and differences in the marks.”); TMEP §1207.01.
In the present case, the following factors are most relevant: similarity of the marks, relatedness of the services, and similarity of the trade channels of the services.
Comparison of the Marks
Here, applicant’s mark and registrant’s mark are confusingly similar because they share the wording CORE. First, marks may be confusingly similar in appearance where similar terms or phrases or similar parts of terms or phrases appear in the compared marks and create a similar overall commercial impression. See Crocker Nat’l Bank v. Canadian Imperial Bank of Commerce, 228 USPQ 689, 690-91 (TTAB 1986), aff’d sub nom. Canadian Imperial Bank of Commerce v. Wells Fargo Bank, Nat’l Ass’n, 811 F.2d 1490, 1495, 1 USPQ2d 1813, 1817 (Fed. Cir. 1987) (finding COMMCASH and COMMUNICASH confusingly similar); In re Corning Glass Works, 229 USPQ 65, 66 (TTAB 1985) (finding CONFIRM and CONFIRMCELLS confusingly similar); In re Pellerin Milnor Corp., 221 USPQ 558, 560 (TTAB 1983) (finding MILTRON and MILLTRONICS confusingly similar); TMEP §1207.01(b)(ii)-(iii).
Moreover, although marks are compared in their entireties, one feature of a mark may be more significant or dominant in creating a commercial impression. See In re Viterra Inc., 671 F.3d 1358, 1362, 101 USPQ2d 1905, 1908 (Fed. Cir. 2012); In re Nat’l Data Corp., 753 F.2d 1056, 1058, 224 USPQ 749, 751 (Fed. Cir. 1985); TMEP §1207.01(b)(viii), (c)(ii). Disclaimed matter that is descriptive of or generic for a party’s goods and/or services is typically less significant or less dominant when comparing marks. In re Detroit Athletic Co., 903 F.3d 1297, 1305, 128 USPQ2d 1047, 1050 (Fed. Cir. 2018) (citing In re Dixie Rests., Inc., 105 F.3d 1405, 1407, 41 USPQ2d 1531, 1533-34 (Fed. Cir. 1997)); TMEP §1207.01(b)(viii), (c)(ii).
In this case, the wording ISO COMPLIANCE PLATFORM is descriptive of registrant’s services and has been disclaimed. Likewise, as discussed in the Section 2(e)1 Merely Descriptive Refusal section below, the wording TOOLS SUPPORT in the applied-for mark is descriptive of applicant’s services. Thus the wording ISO COMPLIANCE PLATFORM in the registered mark, and TOOLS SUPPORT in the applied-for mark are less significant when comparing the marks, rendering the wording CORE the dominant portion of the compared marks.
Furthermore, the applied-for mark does not avoid likelihood of confusion with the registered mark here even though the applied-for mark is in standard characters and the registered mark is stylized with design elements. A mark in typed or standard characters may be displayed in any lettering style; the rights reside in the wording or other literal element and not in any particular display or rendition. See In re Viterra Inc., 671 F.3d 1358, 1363, 101 USPQ2d 1905, 1909 (Fed. Cir. 2012); In re Mighty Leaf Tea, 601 F.3d 1342, 1348, 94 USPQ2d 1257, 1260 (Fed. Cir. 2010); 37 C.F.R. §2.52(a); TMEP §1207.01(c)(iii). Thus, a mark presented in stylized characters and/or with a design element, as is the case with the registered mark here, generally will not avoid likelihood of confusion with a mark in typed or standard characters because the word portion could be presented in the same manner of display. See, e.g., In re Viterra Inc., 671 F.3d at 1363, 101 USPQ2d at 1909; Squirtco v. Tomy Corp., 697 F.2d 1038, 1041, 216 USPQ 937, 939 (Fed. Cir. 1983) (stating that “the argument concerning a difference in type style is not viable where one party asserts rights in no particular display”).
Accordingly, applicant’s mark and registrant’s mark are confusingly similar.
Relatedness of the Services
Applicant’s mark is CORE TOOLS SUPPORT for “providing temporary use of a non-downloadable web application for development, implementation, and improvement of processes for advanced product quality planning and control plans, failure modes and effects analysis measurement system analysis, statistical process control, and production part approval processes; providing temporary use of a web-based software application for use in database management and spreadsheets in the fields of advanced product quality planning and control plans, failure modes and effects analysis measurement system analysis, statistical process control, and production part approval processes” in International Class 42.
Registrant’s mark is CORE ISO COMPLIANCE PLATFORM for “providing temporary use of a web-based software application for organizing, automating and simplifying quality management document processes” in International Class 42.
Moreover, determining likelihood of confusion is based on the description of the goods and/or services stated in the application and registration at issue, not on extrinsic evidence of actual use. See In re Detroit Athletic Co., 903 F.3d 1297, 1307, 128 USPQ2d 1047, 1052 (Fed. Cir. 2018) (citing In re i.am.symbolic, llc, 866 F.3d 1315, 1325, 123 USPQ2d 1744, 1749 (Fed. Cir. 2017)).
In this case, the application uses broad wording, “providing temporary use of a non-downloadable web application for development, implementation, and improvement of processes for advanced product quality planning and control plans, failure modes and effects analysis measurement system analysis, statistical process control, and production part approval processes” and “providing temporary use of a web-based software application for use in database management and spreadsheets in the fields of advanced product quality planning and control plans, failure modes and effects analysis measurement system analysis, statistical process control, and production part approval processes”, which presumably encompasses all goods and/or services of the type described, including registrant’s more narrow “providing temporary use of a web-based software application for organizing, automating and simplifying quality management document processes”. See, e.g., In re Solid State Design Inc., 125 USPQ2d 1409, 1412-15 (TTAB 2018); Sw. Mgmt., Inc. v. Ocinomled, Ltd., 115 USPQ2d 1007, 1025 (TTAB 2015). Thus, applicant’s and registrant’s services are legally identical. See, e.g., In re i.am.symbolic, llc, 127 USPQ2d 1627, 1629 (TTAB 2018) (citing Tuxedo Monopoly, Inc. v.Gen. Mills Fun Grp., Inc., 648 F.2d 1335, 1336, 209 USPQ 986, 988 (C.C.P.A. 1981); Inter IKEA Sys. B.V. v. Akea, LLC, 110 USPQ2d 1734, 1745 (TTAB 2014); Baseball Am. Inc. v. Powerplay Sports Ltd., 71 USPQ2d 1844, 1847 n.9 (TTAB 2004)).
Additionally, the goods and/or services of the parties have no restrictions as to nature, type, channels of trade, or classes of purchasers and are “presumed to travel in the same channels of trade to the same class of purchasers.” In re Viterra Inc., 671 F.3d 1358, 1362, 101 USPQ2d 1905, 1908 (Fed. Cir. 2012) (quoting Hewlett-Packard Co. v. Packard Press, Inc., 281 F.3d 1261, 1268, 62 USPQ2d 1001, 1005 (Fed. Cir. 2002)).
Accordingly, applicant’s and registrant’s services are sufficiently related for purposes of the likelihood of confusion analysis.
Conclusion
Since applicant’s mark and the registered mark are confusingly similar and their services are sufficiently related, registration of applicant’s mark must be refused under Trademark Act Section 2(d).
Applicant should note the following additional ground for refusal.
SECTION 2(e)1 – MERELY DESCRIPTIVE
See Reg. Nos. 3671911, 4387064, 4760709, 4971820, 5420271, 5738316,
As set forth above, applicant’s mark is CORE TOOLS SUPPORT for “providing temporary use of a non-downloadable web application for development, implementation, and improvement of processes for advanced product quality planning and control plans, failure modes and effects analysis measurement system analysis, statistical process control, and production part approval processes; providing temporary use of a web-based software application for use in database management and spreadsheets in the fields of advanced product quality planning and control plans, failure modes and effects analysis measurement system analysis, statistical process control, and production part approval processes” in International Class 42.
First, the wording “core” is defined in the attached evidence from The American Heritage Dictionary online as, “the basic or most important part”; the crucial element or essence”. Additionally, the wording “tool” is defined in the attached evidence from The American Heritage Dictionary online as “something regarded as necessary to the carrying out of one’s occupation or profession”. As the attached evidence from Standards Stores, Advisera, and University of Tennessee Center for Industrial Services demonstrate, the wording core tools is used in the automotive industry to describe specific basic techniques and methods for evaluating a Quality Management System (QMS). See:
Similarly, as described on applicant’s website, the core tools are “building blocks” needed for an effective quality management system in the automotive industry and include “Advanced Product Quality Planning & Control Plan (APQP), Production Part Approval Process (PPAP), Failure Mode and Effects Analysis (FMEA), Statistical Process Control (SPC) and Measurement System Analysis (MSA).” Moreover, as described on applicant’s website, these “tools [have] proved so useful that they were adopted by other manufacturing sectors”. See:
Further, the attached dictionary evidence provides that to “support” is “to offer help or advice regarding (a product or service).” Importantly, applicant’s services are described in the specimen of record as software “designed to support small suppliers’ unique needs”.
Accordingly, the combined wording CORE TOOLS SUPPORT in the applied-for mark is merely descriptive of applicant’s services, in that applicant provides software that aids use of the most important part, or core, tools for ensuring a quality management system in the automotive industry.
Only where the combination of descriptive terms creates a unitary mark with a unique, incongruous, or otherwise nondescriptive meaning in relation to the goods and/or services is the combined mark registrable. See In re Colonial Stores, Inc., 394 F.2d 549, 551, 157 USPQ 382, 384 (C.C.P.A. 1968); In re Positec Grp. Ltd., 108 USPQ2d 1161, 1162-63 (TTAB 2013).
In this case, both the individual components and the composite result are descriptive of applicant’s goods and/or services and do not create a unique, incongruous, or nondescriptive meaning in relation to the goods and/or services. As such, applicant’s mark is merely descriptive.
Because the applied-for mark is merely descriptive of a feature of applicant’s services, applicant’s mark must be refused under Trademark Act Section 2(e)(1).
ADVISORY – AMENDMENT TO SUPPLEMENTAL REGISTER SUGGESTED
ADVISORY – DISCLAIMER OF DESCRIPTIVE WORDING REQUIRED
Applicant may submit a disclaimer in the following format:
No claim is made to the exclusive right to use “TOOLS SUPPORT” apart from the mark as shown.
TMEP §1213.08(a)(i).
For an overview of disclaimers and instructions on how to satisfy this issue using the Trademark Electronic Application System (TEAS), see the Disclaimer webpage.
REQUEST FOR INFORMATION – INFORMATION ABOUT SERVICES REQUIRED
Applicant’s identification of services is not sufficiently definite for purposes of a Trademark Act Section 2(d) analysis and determining likelihood of confusion. To permit proper examination of the application, applicant must submit additional information about applicant’s services. See 37 C.F.R. §2.61(b); TMEP §814. The requested information should include fact sheets, brochures, and/or advertisements. If these materials are unavailable, applicant should submit similar documentation for services of the same type, explaining how its own services will differ. If the services feature new technology and no information regarding competing services is available, applicant must provide a detailed factual description of the services.
Factual information about the services must clearly indicate what the services are and how they are rendered, their salient features, and their prospective customers and channels of trade. Conclusory statements regarding the services will not satisfy this requirement for information.
Failure to comply with a request for information is grounds for refusing registration. In re Harley, 119 USPQ2d 1755, 1757-58 (TTAB 2016); TMEP §814. Merely stating that information about the services is available on applicant’s website is an insufficient response and will not make the relevant information of record. See In re Planalytics, 70 USPQ2d 1453, 1457-58 (TTAB 2004).
RESPONSE GUIDELINES
TEAS PLUS OR TEAS REDUCED FEE (TEAS RF) APPLICANTS – TO MAINTAIN LOWER FEE, ADDITIONAL REQUIREMENTS MUST BE MET, INCLUDING SUBMITTING DOCUMENTS ONLINE: Applicants who filed their application online using the lower-fee TEAS Plus or TEAS RF application form must (1) file certain documents online using TEAS, including responses to Office actions (see TMEP §§819.02(b), 820.02(b) for a complete list of these documents); (2) maintain a valid e-mail correspondence address; and (3) agree to receive correspondence from the USPTO by e-mail throughout the prosecution of the application. See 37 C.F.R. §§2.22(b), 2.23(b); TMEP §§819, 820. TEAS Plus or TEAS RF applicants who do not meet these requirements must submit an additional processing fee of $125 per class of goods and/or services. 37 C.F.R. §§2.6(a)(1)(v), 2.22(c), 2.23(c); TMEP §§819.04, 820.04. However, in certain situations, TEAS Plus or TEAS RF applicants may respond to an Office action by authorizing an examiner’s amendment by telephone or e-mail without incurring this additional fee.
/Oreoluwa Alao/
Oreoluwa Alao
Examining Attorney
Law Office 108
(571)270-7210
oreoluwa.alao@uspto.gov
TO RESPOND TO THIS LETTER: Go to http://www.gov.uspto.report/trademarks/teas/response_forms.jsp. Please wait 48-72 hours from the issue/mailing date before using the Trademark Electronic Application System (TEAS), to allow for necessary system updates of the application. For technical assistance with online forms, e-mail TEAS@uspto.gov. For questions about the Office action itself, please contact the assigned trademark examining attorney. E-mail communications will not be accepted as responses to Office actions; therefore, do not respond to this Office action by e-mail.
All informal e-mail communications relevant to this application will be placed in the official application record.
WHO MUST SIGN THE RESPONSE: It must be personally signed by an individual applicant or someone with legal authority to bind an applicant (i.e., a corporate officer, a general partner, all joint applicants). If an applicant is represented by an attorney, the attorney must sign the response.
PERIODICALLY CHECK THE STATUS OF THE APPLICATION: To ensure that applicant does not miss crucial deadlines or official notices, check the status of the application every three to four months using the Trademark Status and Document Retrieval (TSDR) system at http://tsdr.gov.uspto.report/. Please keep a copy of the TSDR status screen. If the status shows no change for more than six months, contact the Trademark Assistance Center by e-mail at TrademarkAssistanceCenter@uspto.gov or call 1-800-786-9199. For more information on checking status, see http://www.gov.uspto.report/trademarks/process/status/.
TO UPDATE CORRESPONDENCE/E-MAIL ADDRESS: Use the TEAS form at http://www.gov.uspto.report/trademarks/teas/correspondence.jsp.