Examiners Amendment

United States Patent and Trademark Office (USPTO)

Office Action (Official Letter) About Applicant’s Trademark Application

EXAMINER’S AMENDMENT

Issue date:  September 12, 2019

USPTO database searched; no conflicting marks found.  The trademark examining attorney searched the USPTO database of registered and pending marks and found no conflicting marks that would bar registration under Trademark Act Section 2(d).  15 U.S.C. §1052(d); TMEP §704.02.

Application has been amended as shown below.  As agreed to by Eileen Aghnami on September 12, 2019, the examining attorney has amended the application as shown below.  Please notify the examining attorney immediately of any objections.  TMEP §707.  Otherwise, no response is required.  Id.  In addition, applicant is advised that amendments to the goods and/or services are permitted only if they clarify or limit them; amendments that add to or broaden the scope of the goods and/or services are not permitted.  37 C.F.R. §2.71(a).

The identification of services is amended to read as follows:  “Platform as a service (PaaS) and software as a service (SaaS) featuring computer software platforms to allow users to perform electronic business transactions via a global network; platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for creating and automating electronic communications featuring computer software platforms for use in sales and marketing automation and customer communication; platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for use in creation, management, deployment, monitoring and analysis of messaging application marketing campaigns; platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for use in customer relationship management (CRM); platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for use in enabling automated customer relationship management (CRM); platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for electronic management of customer service and customer support communications; platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for use in communicating directly with customers over the Internet, namely, chatbot services and live chat services; platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for organizing information on customer identity, customer preferences, and customer purchasing behavior; platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for direct marketing, namely, managing direct marketing campaigns and creating direct marketing materials; platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for marketing automation and customer communication for use in facilitating communication in the marketing and advertising fields; platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for use in customizing user interfaces; providing temporary use of online non-downloadable software application development tools; online non-downloadable software for creating and automating electronic communications for sales and marketing automation and customer communication; providing online non-downloadable software for creating and automating electronic communications for use in facilitating interaction between humans and machines; software as a service (SaaS) services featuring software for simulating conversation with humans via the internet; online non-downloadable software used for digital virtual agents, intelligence agents, natural language processing, and business automation, namely, automated electronic communications software; software as a service (SaaS) services featuring software used for management, automation, and recording of customer service and sales, namely, software for use in database management, for use in data analytics; software as a service (SaaS) services featuring software for use in management of customer and user inquiries through websites, namely, automated chat and communication software; online non-downloadable software for use in managing messaging applications; software development, design, and programming; providing online non-downloadable software for use in marketing database management and management of direct marketing communications, namely, messenger marketing, internet notifications, and email marketing; providing online non-downloadable software for use in management of sales and marketing contacts databases.”  See TMEP §§1402.01, 1402.01(e).

/Jeff Molinoff/

Jeffrey S. Molinoff

U.S. Patent & Trademark Office

Examining Attorney

Law Office 122

571.272.7290

jeffrey.molinoff@uspto.

United States Patent and Trademark Office (USPTO)

USPTO OFFICIAL NOTICE

Office Action (Official Letter) has issued

on September 12, 2019 for

U.S. Trademark Application Serial No. 88293200

Your trademark application has been reviewed by a trademark examining attorney.  As part of that review, the assigned attorney has issued an official letter.  Please follow the steps below.

(1)  Read the official letter.  No response is necessary.

(2)  Direct questions about the contents of the Office action to the assigned attorney below. 

/Jeff Molinoff/

Jeffrey S. Molinoff

U.S. Patent & Trademark Office

Examining Attorney

Law Office 122

571.272.7290

jeffrey.molinoff@uspto.

Direct questions about navigating USPTO electronic forms, the USPTO website, the application process, the status of your application, and/or whether there are outstanding deadlines or documents related to your file to the Trademark Assistance Center (TAC).

GENERAL GUIDANCE

·       Check the status of your application periodically in the Trademark Status & Document Retrieval (TSDR) database to avoid missing critical deadlines.

·       Update your correspondence email address, if needed, to ensure you receive important USPTO notices about your application.

·       Beware of misleading notices sent by private companies about your application.  Private companies not associated with the USPTO use public information available in trademark registrations to mail and email trademark-related offers and notices – most of which require fees.  All official USPTO correspondence will only be emailed from the domain “@uspto.gov.”