Trademark Snap Shot Amendment & Mail Processing Stylesheet (Table presents the data on Amendment & Mail Processing Complete)
OVERVIEW
SERIAL NUMBER	88070589	FILING DATE	08/08/2018
REG NUMBER	0000000	REG DATE	N/A
REGISTER	PRINCIPAL	MARK TYPE	SERVICE MARK
INTL REG #	N/A	INTL REG DATE	N/A
TM ATTORNEY	WATTS-FITZGERALD, CAIT	L.O. ASSIGNED	111

PUB INFORMATION
RUN DATE	05/30/2019
PUB DATE	N/A
STATUS	661-RESPONSE AFTER NON-FINAL-ACTION-ENTERED
STATUS DATE	05/29/2019
LITERAL MARK ELEMENT	KARE KNOWLEDGEWARE
DATE ABANDONED	N/A	DATE CANCELLED	N/A
SECTION 2F	NO	SECTION 2F IN PART	NO
SECTION 8	NO	SECTION 8 IN PART	NO
SECTION 15	NO	REPUB 12C	N/A
RENEWAL FILED	NO	RENEWAL DATE	N/A
DATE AMEND REG	N/A

FILING BASIS
FILED BASIS		CURRENT BASIS		AMENDED BASIS
1 (a)	NO	1 (a)	NO	1 (a)	NO
1 (b)	YES	1 (b)	YES	1 (b)	NO
44D	NO	44D	NO	44D	NO
44E	NO	44E	NO	44E	NO
66A	NO	66A	NO
NO BASIS	NO	NO BASIS	NO

MARK DATA
STANDARD CHARACTER MARK	YES
LITERAL MARK ELEMENT	KARE KNOWLEDGEWARE
MARK DRAWING CODE	4-STANDARD CHARACTER MARK
COLOR DRAWING FLAG	NO

CURRENT OWNER INFORMATION
PARTY TYPE	10-ORIGINAL APPLICANT
NAME	Gluru Ltd.
ADDRESS	48 Harbord Street London London, SW66PJ
ENTITY	99-OTHER
CITIZENSHIP	United Kingdom

GOODS AND SERVICES
INTERNATIONAL CLASS	042
DESCRIPTION TEXT	Computer software platforms for customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support; Artificial intelligence computer software platforms for customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support; Computer software platforms to provide enhanced services to enable customers to manage support tickets and maintain a knowledge base using artificial intelligence; Computer software platforms for artificial intelligence, namely, for customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support; Computer software platforms for providing artificial intelligence in the nature of customer support ticket management and knowledge base maintenance in the nature of maintaining a database of product-related knowledge to facilitate customer support in the fields of finance, banking, ecommerce and insurance

GOODS AND SERVICES CLASSIFICATION
INTERNATIONAL CLASS	042	FIRST USE DATE	NONE	FIRST USE IN COMMERCE DATE	NONE	CLASS STATUS	6-ACTIVE

MISCELLANEOUS INFORMATION/STATEMENTS
CHANGE IN REGISTRATION	NO
PSEUDO MARK	CARE KNOWLEDGE WARE

PROSECUTION HISTORY
DATE	ENT CD	ENT TYPE	DESCRIPTION	ENT NUM
05/29/2019	TEME	I	TEAS/EMAIL CORRESPONDENCE ENTERED	009
05/28/2019	CRFA	I	CORRESPONDENCE RECEIVED IN LAW OFFICE	008
05/28/2019	TROA	I	TEAS RESPONSE TO OFFICE ACTION RECEIVED	007
11/27/2018	GPRN	O	NOTIFICATION OF PRIORITY ACTION E-MAILED	006
11/27/2018	GPRA	F	PRIORITY ACTION E-MAILED	005
11/27/2018	CPRA	R	PRIORITY ACTION WRITTEN	004
11/27/2018	DOCK	D	ASSIGNED TO EXAMINER	003
08/15/2018	NWOS	I	NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM	002
08/11/2018	NWAP	I	NEW APPLICATION ENTERED IN TRAM	001

CURRENT CORRESPONDENCE INFORMATION
ATTORNEY	John Kelly
CORRESPONDENCE ADDRESS	JOHN KELLY SCHEINBERG & ASSOCIATES, PC 7703 N. LAMAR BLVD., SUITE 310 AUSTIN, TX 78752
DOMESTIC REPRESENTATIVE	NONE