AVAYA AVA

Avaya Inc.

Application Filed: 2018-02-27
Trademark Application Details
Trademark Logo AVAYA AVA
654
Live/Pending
REPORT COMPLETED SUSPENSION CHECK - CASE STILL SUSPENDED
Research OneLook Acronym Finder
Serial Number87813142
Mark Drawing Code4000: Illustration: Drawing with word(s)/letter(s)/number(s) in Block form
Attorney NameDenis V. Shamo
Attorney Docket Number50484226
Law Office AssignedL70
Employee NameDUBOIS, MICHELLE E

Timeline

2018-02-27Application Filed
2018-11-16Location: TMEG LAW OFFICE 107 - EXAMINING ATTORNEY ASSIGNED
2019-11-29Status: Live/Pending
2019-11-29Transaction Date

Trademark Applicants & Owners

Owner: Avaya Inc.
Address4655 Great America Parkway Santa Clara DE 95054
Legal Entity TypeCorporation
Legal Entity StateDE

Documents

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Attorney of Record

Denis V. Shamo
Baker & McKenzie LLP
1900 North Pearl Street; Suite 1500
Dallas TX 75201

Good, Services, and Codes

International Codes:9
U.S. Codes:021,023,026,036,038
International Codes:42
U.S. Codes:100,101
Type CodeType
GS0091Downloadable cloud-based and on-premise artificial intelligence (AI) / machine learning (ML) customer service software for simulating conversations, mining and analyzing data utilizing natural language processing (NLP) and computational linguistics in connection with real-time and historical digital customer attributes; Downloadable cloud-based and on-premise AI / ML-based chat-bot and virtual agent software for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Downloadable cloud-based and on-premise AI / ML-based chat-bot and virtual agent software for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Downloadable cloud-based and on-premise AI / ML customer service software having cognitive computing technologies that provide multi-modal NLP, AI / ML, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; Computer software that integrates NLP, ML, Computational Linguistics (CL), Information Retrieval (IR) and Language Identification (LI), which is capable of understanding general human queries and formulating responses; Computer software and instructional manuals as a unit sold as subscription or under right-to-use, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; Downloadable cloud-based and on-premise computer software for use in controlling the operation and execution of computer systems, programs, and networks, downloadable cloud-based and on-premise computer software for use in connecting disparate computer networks and systems, servers and storage devices, downloadable cloud-based and on-premise computer operating system software, downloadable cloud-based and on-premise computer software for linking together computers and for enabling computing across a globally accessible network, and downloadable cloud-based and on-premise computer software for managing software and processes that exist within an information technology environment, and instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and downloadable cloud-based and on-premise computer software that integrates NLP, CL, IR, LI, and ML which is capable of understanding general human queries and formulating responses

Trademark Filing History

DescriptionDateEvent Coding
NEW APPLICATION ENTERED IN TRAM2018-03-021 NWAP I:Incoming Correspondence
NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM2018-03-062 NWOS I:Incoming Correspondence
ASSIGNED TO EXAMINER2018-04-023 DOCK D:Assigned to Examiner
NON-FINAL ACTION WRITTEN2018-04-104 CNRT R:Renewal
NON-FINAL ACTION E-MAILED2018-04-105 GNRT F:First Action
NOTIFICATION OF NON-FINAL ACTION E-MAILED2018-04-106 GNRN O:Outgoing Correspondence
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED2018-04-277 REAP I:Incoming Correspondence
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED2018-04-278 ARAA I:Incoming Correspondence
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED2018-09-249 REAP I:Incoming Correspondence
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED2018-09-2410 ARAA I:Incoming Correspondence
TEAS RESPONSE TO OFFICE ACTION RECEIVED2018-10-1011 TROA I:Incoming Correspondence
CORRESPONDENCE RECEIVED IN LAW OFFICE2018-10-1012 CRFA I:Incoming Correspondence
TEAS/EMAIL CORRESPONDENCE ENTERED2018-10-1113 TEME I:Incoming Correspondence
SUSPENSION LETTER WRITTEN2018-11-1614 CNSL R:Renewal
LETTER OF SUSPENSION E-MAILED2018-11-1615 GNSL S:
NOTIFICATION OF LETTER OF SUSPENSION E-MAILED2018-11-1616 GNS3 O:Outgoing Correspondence
REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED2019-05-2917 RCSC S:
REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED2019-11-2918 RCSC S:
ASSIGNED TO LIE2020-06-2519 ALIE A:Allowance for Publication
REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED2020-06-3020 RCSC S:
REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED2021-01-2221 RCSC S:
TEAS CHANGE OF OWNER ADDRESS RECEIVED2021-05-1722 COAR I:Incoming Correspondence
TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED2021-05-1723 REAP I:Incoming Correspondence
ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED2021-05-1724 ARAA I:Incoming Correspondence
TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS2021-05-1725 EWAF I:Incoming Correspondence
TEAS CHANGE OF CORRESPONDENCE RECEIVED2021-05-1726 TCCA I:Incoming Correspondence
APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED2021-05-1727 CHAN I:Incoming Correspondence
REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED2021-09-0728 RCSC S:
REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED2022-04-2529 RCSC S:
SUSPENSION CHECKED ¿ TO ATTORNEY FOR ACTION2022-11-2830 RCCK S:
NON-FINAL ACTION WRITTEN2023-05-0931 CNRT R:Renewal
NON-FINAL ACTION E-MAILED2023-05-0932 GNRT O:Outgoing Correspondence
NOTIFICATION OF NON-FINAL ACTION E-MAILED2023-05-0933 GNRN O:Outgoing Correspondence
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY2023-05-1734 ASCK I:Incoming Correspondence
ASSIGNED TO EXAMINER2023-07-0635 DOCK D:Assigned to Examiner
ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE2023-08-2336 ABN2 O:Outgoing Correspondence
ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND2023-08-2337 MAB2 O:Outgoing Correspondence
ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND2023-08-2338 MAB2 E:E-Mail

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