BLENDED AI BY GENESYS
Genesys Telecommunications Laboratories, Inc.
Application Filed: 2017-10-05
Trademark Application Details
NOTICE OF ALLOWANCE - ISSUED
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| Serial Number | 87635811 |
| Registration Number | 6008372 |
| Mark Drawing Code | 4000: Illustration: Drawing with word(s)/letter(s)/number(s) in Block form |
| Attorney Name | Margaret Baumgartner |
| Law Office Assigned | M50 |
| Employee Name | HINES, REGINA C |
Timeline
| 2017-10-05 | Application Filed |
| 2018-11-06 | Published for Opposition |
| 2019-01-01 | Location: INTENT TO USE SECTION |
| 2019-01-01 | Status: Live/Pending |
| 2019-01-01 | Transaction Date |
| 2020-03-10 | Trademark Registered |
Trademark Applicants & Owners
| Owner: |  GENESYS TELECOMMUNICATIONS LABORATORIES, INC. |
| Address | 2001 Junipero Serra Boulevard Daly City CA 94014 |
| Legal Entity Type | Corporation |
| Legal Entity State | CA |
Documents
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Attorney of Record
Good, Services, and Codes
| International Codes: | 9 |
| U.S. Codes: | 021,023,026,036,038 |
| International Codes: | 35 |
| U.S. Codes: | 100,101,102 |
| International Codes: | 42 |
| U.S. Codes: | 100,101 |
| Type Code | Type |
|---|---|
| GS0421 | CONSULTANCY SERVICES IN THE FIELD OF DESIGN AND DEVELOPMENT OF COMPUTER HARDWARE SYSTEMS; CONSULTANCY SERVICES IN THE FIELD OF MAINTENANCE OF COMPUTER SOFTWARE FOR COMPUTER SYSTEMS; PROVIDING THE USE OF ONLINE NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR CONTACT CENTER MANAGEMENT; PROVIDING THE USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR AUGMENTING LIVE AGENT INTERACTIONS WITH CUSTOMERS, SPECIFICALLY FOR USE IN THE COLLECTION AND ANALYSIS OF DATA UTILIZING NATURAL LANGUAGE PROCESSING, COMPUTATIONAL LINGUISTICS, INFORMATION RETRIEVAL, PREDICTIVE ANALYTICS, AND MACHINE LEARNING IN CONNECTION WITH INTERACTIVE VOICE RESPONSE, AUTOMATED CALL DISTRIBUTION AND CUSTOMER AGENT INTERACTION |
| D10000 | "AI" |
Trademark Filing History
| Description | Date | Event Coding |
|---|---|---|
| NEW APPLICATION ENTERED IN TRAM | 2017-10-09 | 1 NWAP I:Incoming Correspondence |
| NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM | 2017-10-12 | 2 NWOS I:Incoming Correspondence |
| ASSIGNED TO EXAMINER | 2017-12-22 | 3 DOCK D:Assigned to Examiner |
| NON-FINAL ACTION WRITTEN | 2017-12-31 | 4 CNRT R:Renewal |
| NON-FINAL ACTION E-MAILED | 2017-12-31 | 5 GNRT F:First Action |
| NOTIFICATION OF NON-FINAL ACTION E-MAILED | 2017-12-31 | 6 GNRN O:Outgoing Correspondence |
| NON-FINAL ACTION WRITTEN | 2018-01-19 | 7 CNRT R:Renewal |
| NON-FINAL ACTION E-MAILED | 2018-01-19 | 8 GNRT O:Outgoing Correspondence |
| NOTIFICATION OF NON-FINAL ACTION E-MAILED | 2018-01-19 | 9 GNRN O:Outgoing Correspondence |
| TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | 2018-06-19 | 10 REAP I:Incoming Correspondence |
| ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | 2018-06-19 | 11 ARAA I:Incoming Correspondence |
| TEAS RESPONSE TO OFFICE ACTION RECEIVED | 2018-06-29 | 12 TROA I:Incoming Correspondence |
| CORRESPONDENCE RECEIVED IN LAW OFFICE | 2018-06-29 | 13 CRFA I:Incoming Correspondence |
| TEAS/EMAIL CORRESPONDENCE ENTERED | 2018-06-29 | 14 TEME I:Incoming Correspondence |
| APPROVED FOR PUB - PRINCIPAL REGISTER | 2018-06-30 | 15 CNSA P: |
| WITHDRAWN FROM PUB - OG REVIEW QUERY | 2018-07-24 | 16 PBCR Z:Deletion |
| PREVIOUS ALLOWANCE COUNT WITHDRAWN | 2018-07-31 | 17 ZZZX Z:Deletion |
| EXAMINERS AMENDMENT -WRITTEN | 2018-09-11 | 18 CNEA R:Renewal |
| EXAMINERS AMENDMENT E-MAILED | 2018-09-11 | 19 GNEA O:Outgoing Correspondence |
| NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | 2018-09-11 | 20 GNEN O:Outgoing Correspondence |
| ASSIGNED TO LIE | 2018-09-11 | 21 ALIE A:Allowance for Publication |
| EXAMINER'S AMENDMENT ENTERED | 2018-09-11 | 22 XAEC I:Incoming Correspondence |
| UNDELIVERABLE MAIL - COURTESY COPY MAILED | 2018-09-12 | 23 UNDC O:Outgoing Correspondence |
| APPROVED FOR PUB - PRINCIPAL REGISTER | 2018-09-29 | 24 CNSA P: |
| LAW OFFICE PUBLICATION REVIEW COMPLETED | 2018-10-04 | 25 PREV O:Outgoing Correspondence |
| NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | 2018-10-17 | 26 NONP E:E-Mail |
| PUBLISHED FOR OPPOSITION | 2018-11-06 | 27 PUBO A:Allowance for Publication |
| OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | 2018-11-06 | 28 NPUB E:E-Mail |
| NOA E-MAILED - SOU REQUIRED FROM APPLICANT | 2019-01-01 | 29 NOAM E:E-Mail |
| TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | 2019-02-04 | 30 REAP I:Incoming Correspondence |
| ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | 2019-02-04 | 31 ARAA I:Incoming Correspondence |
| ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | 2019-02-27 | 32 ASCK I:Incoming Correspondence |
| TEAS STATEMENT OF USE RECEIVED | 2019-05-30 | 33 EISU I:Incoming Correspondence |
| CASE ASSIGNED TO INTENT TO USE PARALEGAL | 2019-06-11 | 34 AITU A:Allowance for Publication |
| USE AMENDMENT FILED | 2019-05-30 | 35 IUAF S: |
| STATEMENT OF USE PROCESSING COMPLETE | 2019-06-11 | 36 SUPC I:Incoming Correspondence |
| SU - NON-FINAL ACTION - WRITTEN | 2019-08-02 | 37 CNRT W: |
| NON-FINAL ACTION E-MAILED | 2019-08-02 | 38 GNRT O:Outgoing Correspondence |
| NOTIFICATION OF NON-FINAL ACTION E-MAILED | 2019-08-02 | 39 GNRN O:Outgoing Correspondence |
| TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | 2019-10-08 | 40 REAP I:Incoming Correspondence |
| ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | 2019-10-08 | 41 ARAA I:Incoming Correspondence |
| TEAS RESPONSE TO OFFICE ACTION RECEIVED | 2020-01-28 | 42 TROA I:Incoming Correspondence |
| CORRESPONDENCE RECEIVED IN LAW OFFICE | 2020-01-28 | 43 CRFA I:Incoming Correspondence |
| TEAS/EMAIL CORRESPONDENCE ENTERED | 2020-01-29 | 44 TEME I:Incoming Correspondence |
| ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED | 2020-02-01 | 45 CNPR P: |
| NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED | 2020-02-04 | 46 SUNA E:E-Mail |
| REGISTERED-PRINCIPAL REGISTER | 2020-03-10 | 47 R.PR A:Allowance for Publication |
| TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | 2020-11-18 | 48 REAP I:Incoming Correspondence |
| ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | 2020-11-18 | 49 ARAA I:Incoming Correspondence |
| TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS | 2020-11-18 | 50 EWAF I:Incoming Correspondence |
| TEAS CHANGE OF CORRESPONDENCE RECEIVED | 2020-11-18 | 51 TCCA I:Incoming Correspondence |
| AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP | 2022-12-21 | 52 ASGN I:Incoming Correspondence |
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