G
Genesys Telecommunications Laboratories, Inc.
Application Filed: 2017-04-25
Trademark Application Details
STATEMENT OF USE - TO EXAMINER
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Acronym Finder
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| Serial Number | 87425066 |
| Registration Number | 5686755 |
| Mark Drawing Code | 3000: Illustration: Drawing or design which also includes word(s)/ letter(s)/number(s) |
| Attorney Name | Margaret Baumgartner |
| Law Office Assigned | M60 |
| Employee Name | ROACH, APRIL K |
Timeline
| 2017-04-25 | Application Filed |
| 2017-06-30 | Date of First Use |
| 2018-09-04 | Published for Opposition |
| 2019-01-04 | Location: TMO LAW OFFICE 115 |
| 2019-01-04 | Status: Live/Pending |
| 2019-01-04 | Transaction Date |
| 2019-02-26 | Trademark Registered |
Trademark Applicants & Owners
| Owner: |  GENESYS TELECOMMUNICATIONS LABORATORIES, INC. |
| Address | 2001 Junipero Serra Boulevard Daly City CA 94014 |
| Legal Entity Type | Corporation |
| Legal Entity State | CA |
Documents
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Design Search Codes
| 260102 | Circles, plain single line; Plain single line circles |
| 260121 | Circles that are totally or partially shaded. |
| 260302 | Ovals, plain single line; Plain single line ovals |
| 260313 | Ovals, exactly two (not concentric); Two ovals |
| 270301 | Geometric figures forming letters, numerals or punctuation |
Attorney of Record
Good, Services, and Codes
| International Codes: | 9 |
| U.S. Codes: | 021,023,026,036,038 |
| International Codes: | 35 |
| U.S. Codes: | 100,101,102 |
| International Codes: | 38 |
| U.S. Codes: | 100,101,104 |
| International Codes: | 42 |
| U.S. Codes: | 100,101 |
| Type Code | Type |
|---|---|
| GS0421 | Providing temporary use of on-line non-downloadable cloud computing software for contact center management; providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services; installation and maintenance of computer software; monitoring of computer systems, namely, monitoring by remote access to ensure proper functioning; technical support services, namely, diagnosing and troubleshooting of computer hardware and software problems; professional services, namely, customization and configuration in the nature of design and development of computer software; automated operator and messaging systems, namely, providing temporary use of online non-downloadable software for automated telephone operator and messaging functions |
| CC0000 | Color is not claimed as a feature of the mark. |
Trademark Filing History
| Description | Date | Event Coding |
|---|---|---|
| NEW APPLICATION ENTERED IN TRAM | 2017-04-28 | 1 NWAP I:Incoming Correspondence |
| NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM | 2017-05-02 | 2 NWOS I:Incoming Correspondence |
| NOTICE OF DESIGN SEARCH CODE E-MAILED | 2017-05-03 | 3 MDSC E:E-Mail |
| ASSIGNED TO EXAMINER | 2017-07-20 | 4 DOCK D:Assigned to Examiner |
| NON-FINAL ACTION WRITTEN | 2017-07-21 | 5 CNRT R:Renewal |
| NON-FINAL ACTION E-MAILED | 2017-07-21 | 6 GNRT F:First Action |
| NOTIFICATION OF NON-FINAL ACTION E-MAILED | 2017-07-21 | 7 GNRN O:Outgoing Correspondence |
| TEAS RESPONSE TO OFFICE ACTION RECEIVED | 2018-01-22 | 8 TROA I:Incoming Correspondence |
| CORRESPONDENCE RECEIVED IN LAW OFFICE | 2018-01-22 | 9 CRFA I:Incoming Correspondence |
| TEAS/EMAIL CORRESPONDENCE ENTERED | 2018-01-23 | 10 TEME I:Incoming Correspondence |
| FINAL REFUSAL WRITTEN | 2018-01-24 | 11 CNFR R:Renewal |
| FINAL REFUSAL E-MAILED | 2018-01-24 | 12 GNFR O:Outgoing Correspondence |
| NOTIFICATION OF FINAL REFUSAL EMAILED | 2018-01-24 | 13 GNFN O:Outgoing Correspondence |
| TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | 2018-07-09 | 14 REAP I:Incoming Correspondence |
| ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | 2018-07-09 | 15 ARAA I:Incoming Correspondence |
| EXAMINERS AMENDMENT -WRITTEN | 2018-07-24 | 16 CNEA R:Renewal |
| EXAMINERS AMENDMENT E-MAILED | 2018-07-24 | 17 GNEA O:Outgoing Correspondence |
| NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED | 2018-07-24 | 18 GNEN O:Outgoing Correspondence |
| EXAMINER'S AMENDMENT ENTERED | 2018-07-24 | 19 XAEC I:Incoming Correspondence |
| APPROVED FOR PUB - PRINCIPAL REGISTER | 2018-07-24 | 20 CNSA P: |
| NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED | 2018-08-15 | 21 NONP E:E-Mail |
| PUBLISHED FOR OPPOSITION | 2018-09-04 | 22 PUBO A:Allowance for Publication |
| OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED | 2018-09-04 | 23 NPUB E:E-Mail |
| NOA E-MAILED - SOU REQUIRED FROM APPLICANT | 2018-10-30 | 24 NOAM E:E-Mail |
| TEAS STATEMENT OF USE RECEIVED | 2018-12-03 | 25 EISU I:Incoming Correspondence |
| CASE ASSIGNED TO INTENT TO USE PARALEGAL | 2019-01-04 | 26 AITU A:Allowance for Publication |
| USE AMENDMENT FILED | 2018-12-03 | 27 IUAF S: |
| STATEMENT OF USE PROCESSING COMPLETE | 2019-01-04 | 28 SUPC I:Incoming Correspondence |
| ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED | 2019-01-24 | 29 CNPR P: |
| NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED | 2019-01-25 | 30 SUNA E:E-Mail |
| TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | 2019-02-04 | 31 REAP I:Incoming Correspondence |
| ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | 2019-02-04 | 32 ARAA I:Incoming Correspondence |
| REGISTERED-PRINCIPAL REGISTER | 2019-02-26 | 33 R.PR A:Allowance for Publication |
| ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | 2019-02-27 | 34 ASCK I:Incoming Correspondence |
| TEAS CHANGE OF OWNER ADDRESS RECEIVED | 2020-11-18 | 35 COAR I:Incoming Correspondence |
| TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | 2020-11-18 | 36 REAP I:Incoming Correspondence |
| ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | 2020-11-18 | 37 ARAA I:Incoming Correspondence |
| TEAS CHANGE OF CORRESPONDENCE RECEIVED | 2020-11-18 | 38 TCCA I:Incoming Correspondence |
| APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED | 2020-11-18 | 39 CHAN I:Incoming Correspondence |
| AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP | 2022-12-07 | 40 ASGN I:Incoming Correspondence |
| COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED | 2024-02-26 | 41 REM1 E:E-Mail |
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