G GENESYS
Genesys Telecommunications Laboratories, Inc.
Application Filed: 2017-04-25
Trademark Application Details
REPORT COMPLETED SUSPENSION CHECK - CASE STILL SUSPENDED
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| Serial Number | 87425000 |
| Mark Drawing Code | 3000: Illustration: Drawing or design which also includes word(s)/ letter(s)/number(s) |
| Attorney Name | Art Hasan |
| Attorney Docket Number | 138532 |
| Law Office Assigned | M60 |
| Employee Name | ROACH, APRIL K |
Timeline
| 2017-04-25 | Application Filed |
| 2018-01-24 | Location: TMO LAW OFFICE 115 - EXAMINING ATTORNEY ASSIGNED |
| 2018-07-25 | Status: Live/Pending |
| 2019-02-11 | Transaction Date |
Trademark Applicants & Owners
| Owner: |  GENESYS TELECOMMUNICATIONS LABORATORIES, INC. |
| Address | 2001 Junipero Serra Boulevard Daly City CA 94014 |
| Legal Entity Type | Corporation |
| Legal Entity State | CA |
Documents
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Design Search Codes
| 260102 | Circles, plain single line; Plain single line circles |
| 260121 | Circles that are totally or partially shaded. |
| 260302 | Ovals, plain single line; Plain single line ovals |
| 260313 | Ovals, exactly two (not concentric); Two ovals |
| 270301 | Geometric figures forming letters, numerals or punctuation |
Attorney of Record
Good, Services, and Codes
| International Codes: | 9 |
| U.S. Codes: | 021,023,026,036,038 |
| International Codes: | 35 |
| U.S. Codes: | 100,101,102 |
| International Codes: | 38 |
| U.S. Codes: | 100,101,104 |
| International Codes: | 42 |
| U.S. Codes: | 100,101 |
| Type Code | Type |
|---|---|
| GS0421 | PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; PROVIDING USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE AND APPLICATIONS FOR AN ORGANIZATION'S HANDLING AND INTEGRATION OF VOICE AND DATA COMMUNICATION AND COMPUTER TECHNOLOGIES, NAMELY, DIRECTORY SERVICES, OPERATOR SERVICES, ADMINISTRATIVE SERVICES, REPORTING SERVICES, ANSWERING SERVICES, CALL ROUTING, CALL DISTRIBUTION, OUTCALLING SERVICES, VOICE RESPONSE, RECORDING SERVICES, SPEECH ANALYTICS SERVICES, WORKFORCE MANAGEMENT SERVICES; INSTALLATION AND MAINTENANCE OF COMPUTER SOFTWARE; MONITORING OF COMPUTER SYSTEMS, NAMELY, MONITORING BY REMOTE ACCESS TO ENSURE PROPER FUNCTIONING; TECHNICAL SUPPORT SERVICES, NAMELY, DIAGNOSING AND TROUBLESHOOTING OF COMPUTER HARDWARE AND SOFTWARE PROBLEMS; PROFESSIONAL SERVICES, NAMELY, CUSTOMIZATION AND CONFIGURATION IN THE NATURE OF DESIGN AND DEVELOPMENT OF COMPUTER SOFTWARE |
Trademark Filing History
| Description | Date | Event Coding |
|---|---|---|
| NEW APPLICATION ENTERED IN TRAM | 2017-04-28 | 1 NWAP I:Incoming Correspondence |
| NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM | 2017-05-02 | 2 NWOS I:Incoming Correspondence |
| NOTICE OF DESIGN SEARCH CODE E-MAILED | 2017-05-03 | 3 MDSC E:E-Mail |
| ASSIGNED TO EXAMINER | 2017-07-20 | 4 DOCK D:Assigned to Examiner |
| NON-FINAL ACTION WRITTEN | 2017-07-21 | 5 CNRT R:Renewal |
| NON-FINAL ACTION E-MAILED | 2017-07-21 | 6 GNRT F:First Action |
| NOTIFICATION OF NON-FINAL ACTION E-MAILED | 2017-07-21 | 7 GNRN O:Outgoing Correspondence |
| TEAS RESPONSE TO OFFICE ACTION RECEIVED | 2018-01-22 | 8 TROA I:Incoming Correspondence |
| CORRESPONDENCE RECEIVED IN LAW OFFICE | 2018-01-22 | 9 CRFA I:Incoming Correspondence |
| TEAS/EMAIL CORRESPONDENCE ENTERED | 2018-01-23 | 10 TEME I:Incoming Correspondence |
| SUSPENSION LETTER WRITTEN | 2018-01-24 | 11 CNSL R:Renewal |
| LETTER OF SUSPENSION E-MAILED | 2018-01-24 | 12 GNSL S: |
| NOTIFICATION OF LETTER OF SUSPENSION E-MAILED | 2018-01-24 | 13 GNS3 O:Outgoing Correspondence |
| REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | 2018-07-25 | 14 RCSC S: |
| ASSIGNED TO LIE | 2019-02-11 | 15 ALIE A:Allowance for Publication |
| REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | 2019-02-21 | 16 RCSC S: |
| ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY | 2019-02-27 | 17 ASCK I:Incoming Correspondence |
| REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | 2019-09-10 | 18 RCSC S: |
| REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | 2020-04-03 | 19 RCSC S: |
| LIE CHECKED SUSP - TO ATTY FOR ACTION | 2020-10-22 | 20 RCCK S: |
| NON-FINAL ACTION WRITTEN | 2020-11-01 | 21 CNRT R:Renewal |
| NON-FINAL ACTION E-MAILED | 2020-11-01 | 22 GNRT O:Outgoing Correspondence |
| NOTIFICATION OF NON-FINAL ACTION E-MAILED | 2020-11-01 | 23 GNRN O:Outgoing Correspondence |
| TEAS CHANGE OF OWNER ADDRESS RECEIVED | 2020-11-18 | 24 COAR I:Incoming Correspondence |
| TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED | 2020-11-18 | 25 REAP I:Incoming Correspondence |
| ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED | 2020-11-18 | 26 ARAA I:Incoming Correspondence |
| TEAS CHANGE OF CORRESPONDENCE RECEIVED | 2020-11-18 | 27 TCCA I:Incoming Correspondence |
| APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED | 2020-11-18 | 28 CHAN I:Incoming Correspondence |
| TEAS RESPONSE TO OFFICE ACTION RECEIVED | 2021-05-03 | 29 TROA I:Incoming Correspondence |
| CORRESPONDENCE RECEIVED IN LAW OFFICE | 2021-05-03 | 30 CRFA I:Incoming Correspondence |
| TEAS/EMAIL CORRESPONDENCE ENTERED | 2021-05-03 | 31 TEME I:Incoming Correspondence |
| FINAL REFUSAL WRITTEN | 2021-05-29 | 32 CNFR R:Renewal |
| FINAL REFUSAL E-MAILED | 2021-05-29 | 33 GNFR O:Outgoing Correspondence |
| NOTIFICATION OF FINAL REFUSAL EMAILED | 2021-05-29 | 34 GNFN O:Outgoing Correspondence |
| TEAS REQUEST FOR RECONSIDERATION RECEIVED | 2021-07-13 | 35 ERFR I:Incoming Correspondence |
| CORRESPONDENCE RECEIVED IN LAW OFFICE | 2021-07-13 | 36 CRFA I:Incoming Correspondence |
| TEAS/EMAIL CORRESPONDENCE ENTERED | 2021-07-14 | 37 TEME I:Incoming Correspondence |
| SUSPENSION LETTER WRITTEN | 2021-08-13 | 38 CNSL R:Renewal |
| LETTER OF SUSPENSION E-MAILED | 2021-08-13 | 39 GNSL S: |
| NOTIFICATION OF LETTER OF SUSPENSION E-MAILED | 2021-08-13 | 40 GNS3 O:Outgoing Correspondence |
| SUSPENSION CHECKED ¿ TO ATTORNEY FOR ACTION | 2022-05-09 | 41 RCCK S: |
| REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | 2022-05-11 | 42 RCSC S: |
| AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP | 2022-12-07 | 43 ASGN I:Incoming Correspondence |
| SUSPENSION CHECKED ¿ TO ATTORNEY FOR ACTION | 2022-12-15 | 44 RCCK S: |
| SUSPENSION LETTER WRITTEN | 2022-12-30 | 45 CNSL R:Renewal |
| LETTER OF SUSPENSION E-MAILED | 2022-12-30 | 46 GNSL S: |
| NOTIFICATION OF LETTER OF SUSPENSION E-MAILED | 2022-12-30 | 47 GNS3 O:Outgoing Correspondence |
| SUSPENSION CHECKED ¿ TO ATTORNEY FOR ACTION | 2023-07-15 | 48 RCCK S: |
| REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED | 2023-07-17 | 49 RCSC S: |
| SUSPENSION CHECKED - TO ATTORNEY FOR ACTION | 2024-02-05 | 50 RCCK S: |
| SUBSEQUENT FINAL REFUSAL WRITTEN | 2024-02-08 | 51 CFRC R:Renewal |
| SUBSEQUENT FINAL EMAILED | 2024-02-08 | 52 GNSF O:Outgoing Correspondence |
| NOTIFICATION OF SUBSEQUENT FINAL EMAILED | 2024-02-08 | 53 GNS1 O:Outgoing Correspondence |
| APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED | 2024-05-07 | 54 XELR I:Incoming Correspondence |
| APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED | 2024-05-07 | 55 XELG O:Outgoing Correspondence |
| TEAS REQUEST FOR RECONSIDERATION RECEIVED | 2024-07-18 | 56 ERFR I:Incoming Correspondence |
| CORRESPONDENCE RECEIVED IN LAW OFFICE | 2024-07-18 | 57 CRFA I:Incoming Correspondence |
| TEAS/EMAIL CORRESPONDENCE ENTERED | 2024-07-18 | 58 TEME I:Incoming Correspondence |
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