UNITED STATES PATENT AND TRADEMARK OFFICE (USPTO)
OFFICE ACTION (OFFICIAL LETTER) ABOUT APPLICANT’S TRADEMARK APPLICATION
APPLICATION SERIAL NO. 85589914
MARK: RECOVER
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CORRESPONDENT ADDRESS: |
CLICK HERE TO RESPOND TO THIS LETTER: http://www.gov.uspto.report/trademarks/teas/response_forms.jsp
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APPLICANT: Intersections Inc.
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CORRESPONDENT’S REFERENCE/DOCKET NO: CORRESPONDENT E-MAIL ADDRESS: |
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TO AVOID ABANDONMENT OF APPLICANT’S TRADEMARK APPLICATION, THE USPTO MUST RECEIVE APPLICANT’S COMPLETE RESPONSE TO THIS LETTER WITHIN 6 MONTHS OF THE ISSUE/MAILING DATE BELOW.
Search Results
The trademark examining attorney has searched the Office’s database of registered and pending marks and has found no conflicting marks that would bar registration under Trademark Act Section 2(d). TMEP §704.02; see 15 U.S.C. §1052(d). However, the applicant must address the following requirements.
Summary of Issues Applicant Must Address
Disclaimer Required – As to Specified Goods and Services
Applicant has applied for registration of the mark RECOVER and design for:
Computer software and downloadable computer software for identity theft and fraud protection, in Class 9.
Monitoring consumer credit reports; Monitoring consumer credit reports and providing an alert as to any changes therein; Providing credit reporting data maintained by others; credit card registration services; credit card cancellation services for lost or stolen cards; credit card monitoring services for lost or stolen cards; credit management services, namely, assistance with restoring credit damaged by identity theft; providing assistance in the prevention of unwanted telephone calls, namely, registration on "do not call" telephone lists; social media monitoring, namely, monitoring personal use of computer, social media and mobile phone activity of family members for reporting and parental supervision purposes; Assisting in the locating of children for security and safety purposes using a global positioning system; Providing monitoring of pictures posted on social media and online; Providing online dashboard that allows parents to monitor social media and mobile phone activity of family members; Providing translations of mobile phone text message lingo and slang terms using online and on mobile phones; Providing alerts regarding inappropriate, dangerous or suspicious behaviors on social media and mobile phone, in Class 35.
Providing identity theft insurance underwritten by others, in Class 36.
Providing online secure electronic storage and retrieval of digital content, media and images, namely, passwords, PINs, account numbers, medical records and prescriptions, important documents, emergency contact, digital photographs and diaries for others, in Class 39.
Identity theft protection and identity fraud protection services; Identity theft protection and identity fraud protection services, namely, personal information and financial identity monitoring; fraud resolution assistance, namely, providing advice and consultation in the field of identity theft; Identity theft and fraud protection services, namely, internet surveillance of financial and personal information; providing online resources in the field of identity theft protection; providing a secure interactive website concerning notifications of potential fraud and potential identity theft; Fraud detection and prevention services in the nature of arranging secure authentication of personal data in requests to open banking, credit, credit card, insurance, loan, and other financial accounts; monitoring the Internet, public records, private and public electronic databases to facilitate the detection and prevention of identity theft and fraud; Identity theft protection services, namely, analyzing public and personal information and providing a report assessing risk of identity theft; Providing consultation in the field of prevention of unsolicited commercial mail and removal from junk mail lists; Providing a web site featuring non-downloadable videos in the field of identity theft protection and identity fraud protection, in Class 45.
This requirement is limited to the goods and services highlighted above. However, as discussed below in the identification of goods and services requirement, many of the applicant’s services are misclassified or broad enough to include goods and services in other classes, including services in classes not currently included in the application. Therefore, once the applicant submits a definite and properly classified identification of goods and services, the applicant may be able to restrict the disclaimer to specific classes of goods and services.
The word “recover” is defined as “To restore (oneself) to a normal state.” American Heritage® Dictionary of the English Language, http://education.yahoo.com/reference/dictionary/.
The applicant’s services are intended to restore a person’s identity and credit rating to their normal state following a data breach, fraud or identity theft.
The applicant is referred to the attached printouts from its website showing the term “recover” used to describe this function of the applicant’s services.
The applicant is also referred to the attached third-party websites that show descriptive usage of the term “RECOVER” for services similar to those the applicant provides. In particular, the applicant is referred to the following:
Recover My Funds Now, About Us, http://recovermyfundsnow.com/index.php?id=about (viewed on Jul-12-2012, 08:52 GMT) (“We are committed to retrieving all upfront fees you paid to fraudulent companies. We have a combined professional experience in credit card fraud of over ten years. . . . If you have been victim of a credit card scam, paid exorbitant fees with no results and have tried endlessly to recover your money through your credit card company or by making complaints to the Better Business Bureau to no avail, then Recover My Funds Now is the right place to turn.”).
LifeLock®, Our Guarantee, http://www.lifelock.com/guarantee/ (viewed on Jul-18-2012, 05:07 GMT) (“Our recovery professionals work closely with you to evaluate your specific situation and provide the support you need to recover quickly. What we do for you: . . . Respond to Identity Theft.”).
Therefore, for the foregoing reasons, the applicant must submit a disclaimer of the term RECOVER.
Applicant may submit the following standardized format for a disclaimer:
No claim is made to the exclusive right to use “RECOVER” apart from the mark as shown.
TMEP §1213.08(a)(i); see In re Owatonna Tool Co., 231 USPQ 493 (Comm’r Pats. 1983).
Identification and Classification of Services – As to Specified Services in Classes 35, 39, and 45
Applicant’s goods and services are identified as:
Computer software and downloadable computer software for identity theft and fraud protection, in Class 9.
Monitoring consumer credit reports; Monitoring consumer credit reports and providing an alert as to any changes therein; Providing credit reporting data maintained by others; credit card registration services; credit card cancellation services for lost or stolen cards; credit card monitoring services for lost or stolen cards; credit management services, namely, assistance with restoring credit damaged by identity theft; providing assistance in the prevention of unwanted telephone calls, namely, registration on "do not call" telephone lists; social media monitoring, namely, monitoring personal use of computer, social media and mobile phone activity of family members for reporting and parental supervision purposes; Assisting in the locating of children for security and safety purposes using a global positioning system; Providing monitoring of pictures posted on social media and online; Providing online dashboard that allows parents to monitor social media and mobile phone activity of family members; Providing translations of mobile phone text message lingo and slang terms using online and on mobile phones; Providing alerts regarding inappropriate, dangerous or suspicious behaviors on social media and mobile phone, in Class 35.
Providing identity theft insurance underwritten by others, in Class 36.
Providing online secure electronic storage and retrieval of digital content, media and images, namely, passwords, PINs, account numbers, medical records and prescriptions, important documents, emergency contact, digital photographs and diaries for others, in Class 39.
Identity theft protection and identity fraud protection services; Identity theft protection and identity fraud protection services, namely, personal information and financial identity monitoring; fraud resolution assistance, namely, providing advice and consultation in the field of identity theft; Identity theft and fraud protection services, namely, internet surveillance of financial and personal information; providing online resources in the field of identity theft protection; providing a secure interactive website concerning notifications of potential fraud and potential identity theft; Fraud detection and prevention services in the nature of arranging secure authentication of personal data in requests to open banking, credit, credit card, insurance, loan, and other financial accounts; monitoring the Internet, public records, private and public electronic databases to facilitate the detection and prevention of identity theft and fraud; Identity theft protection services, namely, analyzing public and personal information and providing a report assessing risk of identity theft; Providing consultation in the field of prevention of unsolicited commercial mail and removal from junk mail lists; Providing a web site featuring non-downloadable videos in the field of identity theft protection and identity fraud protection, in Class 45.
This requirement is limited to the wording highlighted above in bold. The applicant’s goods and services in Classes 9 and 36 are definite and properly classified.
Class 35
Class 39
Class 45
To summarize, applicant may adopt any or all of the following identifications of goods and services, if accurate:
Computer software and downloadable computer software for identity theft and fraud protection; mobile phone software that provides translations of text message lingo and slang terms, in Class 9.
Monitoring consumer credit reports and providing an alert as to any changes therein; credit card registration services; credit card cancellation services for lost or stolen cards; credit card monitoring services for lost or stolen cards; providing assistance in the prevention of unwanted telephone calls, namely, registration on "do not call" telephone lists; Providing consultation in the field of commercial mailing lists, namely, consultation relating to removal from such lists to prevent delivery of junk and unsolicited commercial mail, in Class 35.
Providing identity theft insurance underwritten by others; Providing credit reporting data maintained by others; credit management services, namely, assistance with restoring credit damaged by identity theft; fraud resolution assistance, namely, providing financial advice and consultation in the field of identity theft, namely, providing advice and consultation regarding credit repair and restoration, in Class 36.
Providing online secure electronic storage of digital content, media and images, namely, passwords, PINs, account numbers, medical records and prescriptions, important documents, emergency contact, digital photographs and diaries for others, in Class 39.
Providing on-line non-downloadable electronic dictionaries featuring slang terms and text message lingo, in Class 41.
Providing online, non-downloadable software in the nature of a dashboard that allows parents to monitor social media and mobile phone activity of family members; providing online, non-downloadable software that provides translations of text message lingo and slang terms, in Class 42.
Identity theft protection and identity fraud protection services; Identity theft protection and identity fraud protection services, namely, personal information and financial identity monitoring; Identity theft and fraud protection services, namely, internet surveillance of financial and personal information; providing online information in the field of identity theft protection; providing a secure interactive website concerning notifications of potential fraud and potential identity theft; Fraud detection and prevention services in the nature of arranging secure authentication of personal data in requests to open banking, credit, credit card, insurance, loan, and other financial accounts; monitoring the Internet, public records, private and public electronic databases to facilitate the detection and prevention of identity theft and fraud; Identity theft protection services, namely, analyzing public and personal information and providing a report assessing risk of identity theft; Providing a web site featuring non-downloadable videos in the field of identity theft protection and identity fraud protection; Monitoring consumer credit reports to facilitate the detection and prevention of identity theft and fraud; monitoring of computer systems for safety purposes, namely, monitoring personal use of computer, social media and mobile phone activity of family members for parental supervision purposes and providing reports in support thereof; Assisting in the locating of children for security and safety purposes using a global positioning system; Providing monitoring of pictures posted on social media and online for safety purposes; Providing monitoring of pictures posted on social media and online for the purpose of detecting copyright infringement; Providing alerts regarding inappropriate, dangerous or suspicious behaviors on social media and mobile phone, in Class 45.
See TMEP §1402.01.
For assistance with identifying and classifying goods and/or services in trademark applications, please see the online searchable Manual of Acceptable Identifications of Goods and Services at http://tess2.gov.uspto.report/netahtml/tidm.html. See TMEP §1402.04.
An in depth knowledge of the relevant field should not be necessary for understanding a description of the goods and/or services. TMEP §1402.01. “[T]echnical, high-sounding verbiage” should be avoided. Cal. Spray-Chem., 102 USPQ at 322.
Multiple-Class Application Requirements
For an application with more than one international class, called a “multiple-class application,” an applicant must meet all the requirements below for those international classes based on an intent to use the mark in commerce under Trademark Act Section 1(b):
(1) LIST GOODS AND/OR SERVICES BY INTERNATIONAL CLASS: Applicant must list the goods and/or services by international class.
(2) PROVIDE FEES FOR ALL INTERNATIONAL CLASSES: Applicant must submit an application filing fee for each international class of goods and/or services not covered by the fee(s) already paid (confirm current fee information at http://www.gov.uspto.report/trademarks/tm_fee_info.jsp).
See 15 U.S.C. §§1051(b), 1112, 1126(e); 37 C.F.R. §§2.34(a)(2)-(3), 2.86(a); TMEP §§1403.01, 1403.02(c).
The filing fees for adding classes to an application are as follows:
(1) A $325 fee per class, when the fees are submitted with an electronic response filed online at http://www.gov.uspto.report/trademarks/teas/response_forms.jsp, via the Trademark Electronic Application System (TEAS).
(2) A $375 fee per class, when the fees are submitted with a paper response.
37 C.F.R. §2.6(a)(1)(i)-(ii); TMEP §§810, 1403.02(c). Applicant’s current filing fee is sufficient for five classes.
Information Requirement – As to Specified Services Currently Classified in Class 35, 39, and 45
This requirement is limited to the following services:
social media monitoring, namely, monitoring personal use of computer, social media and mobile phone activity of family members for reporting and parental supervision purposes; Providing monitoring of pictures posted on social media and online; Providing online dashboard that allows parents to monitor social media and mobile phone activity of family members; Providing translations of mobile phone text message lingo and slang terms using online and on mobile phones, in Class 35.
Providing online secure electronic retrieval of digital content, media and images, namely, passwords, PINs, account numbers, medical records and prescriptions, important documents, emergency contact, digital photographs and diaries for others, in Class 39.
fraud resolution assistance, namely, providing advice and consultation in the field of identity theft; providing online resources in the field of identity theft protection, in Class 45.
Therefore, applicant must submit samples of advertisements or promotional materials for the identified services. If such materials are not available, applicant must submit samples of advertisements or promotional materials for similar services. In addition, applicant must describe in detail the nature, purpose and channels of trade of the services.
Requirement for Signed and Verified Application
The application was not signed and verified, both of which are application requirements. See 15 U.S.C. §§1051(b), 1126(d)-(e); 37 C.F.R. §§2.33(a), (b)(2), 2.34(a)(2), (a)(3)(i), (a)(4)(ii). Therefore, applicant must verify the statements specified further below in a signed affidavit or declaration under 37 C.F.R. §2.20. See 15 U.S.C. §§1051(b)(3), 1126(d)-(e); 37 C.F.R. §§2.33(a), (b)(2), (c), 2.193(e)(1); TMEP §§804.02, 806.01(b)-(d).
If applicant responds to this Office action online via the Trademark Electronic Application System (TEAS), applicant may satisfy this requirement by answering “yes” to the TEAS response form wizard question relating to submitting a “signed declaration,” and following the instructions within the form for signing. See 37 C.F.R. §§2.33(a), (b)(2), (c), 2.193(a), (c)-(d), (e)(1); TMEP §§611.01(c), 804.01(b).
If applicant responds to this Office action on paper, via regular mail, applicant may satisfy this requirement by providing the following statements and declaration at the end of the response, personally signed by a person authorized under 37 C.F.R. §2.193(e)(1) and dated, with the printed or typed name of the signatory appearing immediately below the signature. See 37 C.F.R. §§2.20, 2.33(a), (b)(2), (c), 2.193(a), (d); TMEP §§611.01(b), 804.01(b).
(1) A person with legal authority to bind the applicant (e.g., a corporate officer or general partner);
(2) A person with firsthand knowledge of the facts and actual or implied authority to act on behalf of the applicant; or
(3) An authorized attorney who has an actual written or verbal power of attorney or an implied power of attorney from the applicant.
37 C.F.R. §§2.33(a), 2.193(e)(1); TMEP §§611.03(a), 804.04; see 37 C.F.R. §§11.1, 11.14.
Response Guidelines
To expedite prosecution of the application, applicant is encouraged to file its response to this Office action online via the Trademark Electronic Application System (TEAS), which is available at http://www.gov.uspto.report/trademarks/teas/index.jsp. If applicant has technical questions about the TEAS response to Office action form, applicant can review the electronic filing tips available online at http://www.gov.uspto.report/trademarks/teas/e_filing_tips.jsp and email technical questions to TEAS@uspto.gov.
/Kim Teresa Moninghoff/
Examining Attorney
Law Office 113
Phone: 57-272-4738
Fax: 571-273-9113
Email: kim.moninghoff@uspto.gov
TO RESPOND TO THIS LETTER: Go to http://www.gov.uspto.report/trademarks/teas/response_forms.jsp. Please wait 48-72 hours from the issue/mailing date before using TEAS, to allow for necessary system updates of the application. For technical assistance with online forms, e-mail TEAS@uspto.gov. For questions about the Office action itself, please contact the assigned trademark examining attorney. E-mail communications will not be accepted as responses to Office actions; therefore, do not respond to this Office action by e-mail.
All informal e-mail communications relevant to this application will be placed in the official application record.
WHO MUST SIGN THE RESPONSE: It must be personally signed by an individual applicant or someone with legal authority to bind an applicant (i.e., a corporate officer, a general partner, all joint applicants). If an applicant is represented by an attorney, the attorney must sign the response.
PERIODICALLY CHECK THE STATUS OF THE APPLICATION: To ensure that applicant does not miss crucial deadlines or official notices, check the status of the application every three to four months using Trademark Applications and Registrations Retrieval (TARR) at http://tarr.gov.uspto.report/. Please keep a copy of the complete TARR screen. If TARR shows no change for more than six months, call 1-800-786-9199. For more information on checking status, see http://www.gov.uspto.report/trademarks/process/status/.
TO UPDATE CORRESPONDENCE/E-MAIL ADDRESS: Use the TEAS form at http://www.gov.uspto.report/teas/eTEASpageE.htm.
STATEMENTS: The undersigned is properly authorized to execute this application on behalf of the applicant; he/she believes the applicant to be entitled to use the mark in commerce; applicant has had a bona fide intention to use the mark in commerce on or in connection with the goods and/or services listed in the application as of the application filing date; the facts set forth in the application are true and accurate; and to the best of the undersigned’s knowledge and belief no other person, firm, corporation, or association has the right to use the mark in commerce, either in the identical form thereof or in such near resemblance thereto as to be likely, when used on or in connection with the goods/services of such other person, to cause confusion, or to cause mistake, or to deceive.
DECLARATION: The undersigned being warned that willful false statements and the like are punishable by fine or imprisonment, or both, under 18 U.S.C. §1001, and that such willful false statements and the like may jeopardize the validity of the application or document or any registration resulting therefrom, declares that all statements made of his/her own knowledge are true; and all statements made on information and belief are believed to be true.
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