Offc Action Outgoing

SERVICENOW

SERVICENOW, INC.

U.S. TRADEMARK APPLICATION NO. 85217551 - SERVICE-NOW.COM - 307075-20000

To: Service-now.com (trademarks@cooley.com)
Subject: U.S. TRADEMARK APPLICATION NO. 85217551 - SERVICE-NOW.COM - 307075-20000
Sent: 4/4/2011 4:07:58 PM
Sent As: ECOM117@USPTO.GOV
Attachments:

UNITED STATES PATENT AND TRADEMARK OFFICE (USPTO)

OFFICE ACTION (OFFICIAL LETTER) ABOUT APPLICANT’S TRADEMARK APPLICATION

 

    APPLICATION SERIAL NO.       85217551

 

    MARK: SERVICE-NOW.COM      

 

 

        

*85217551*

    CORRESPONDENT ADDRESS:

          JOHN CRITTENDEN   

          COOLEY LLP  

          777 6TH ST NW STE 1100

          WASHINGTON, DC 20001-3706           

           

 

CLICK HERE TO RESPOND TO THIS LETTER:

http://www.gov.uspto.report/teas/eTEASpageD.htm

 

 

 

    APPLICANT:           Service-now.com       

 

 

 

    CORRESPONDENT’S REFERENCE/DOCKET NO:  

          307075-20000        

    CORRESPONDENT E-MAIL ADDRESS: 

           trademarks@cooley.com

 

 

 

OFFICE ACTION

 

STRICT DEADLINE TO RESPOND TO THIS LETTER

TO AVOID ABANDONMENT OF APPLICANT’S TRADEMARK APPLICATION, THE USPTO MUST RECEIVE APPLICANT’S COMPLETE RESPONSE TO THIS LETTER WITHIN 6 MONTHS OF THE ISSUE/MAILING DATE BELOW.

 

ISSUE/MAILING DATE: 4/4/2011

 

The referenced application has been reviewed by the assigned trademark examining attorney.  Applicant must respond timely and completely to the issue(s) below.  15 U.S.C. §1062(b); 37 C.F.R. §§2.62, 2.65(a); TMEP §§711, 718.03.

 

SEARCH

 

The Office records have been searched and there are no similar registered or pending marks that would bar registration under Trademark Act Section 2(d), 15 U.S.C. §1052(d). TMEP §704.02.

 

IDENTIFICATION OF SERVICES

 

The wording “Providing enterprise-level software as a service for business management solutions” in the  identification of services is indefinite, recites software as s service which fails to specify a definable field or function. See TMEP §1402.01   The services provide computer software; however, the wording used to describe the software is indefinite and must be clarified to indicate the purpose or function of the software.  If the software is field-specific, applicant must also specify the field of use.  TMEP §1402.03(d).  Clarification of the purpose, function or field of use of the software is necessary to permit proper examination of the application and to enable the Office to make appropriate decisions concerning possible conflicts between the applicant’s mark and other marks.  See In re N.A.D. Inc., 57 USPQ2d 1872, 1874 (TTAB 2000).

 

Applicant may adopt the following identification of services, if accurate: 

 

“Providing enterprise-level software as a service for business service management of information technology (IT) services; consulting services in the field of identification, support, and implementation of computer-based information systems for businesses,” in Int. Class 42.  See TMEP §1402.01.

 

For assistance with identifying and classifying goods and/or services in trademark applications, please see the online searchable Manual of Acceptable Identifications of Goods and Services at http://tess2.gov.uspto.report/netahtml/tidm.html.  See TMEP §1402.04.

 

Although identifications of services may be amended to clarify or limit the services, adding to or broadening the scope of the services is not permitted.  37 C.F.R. §2.71(a); see TMEP §§1402.06 et seq., 1402.07.  Therefore, applicant may not amend the identification to include services that are not within the scope of the services set forth in the present identification.

 

COMMENTS

 

If applicant has questions about its application or needs assistance in responding to this Office action, please telephone the assigned trademark examining attorney directly at the number below. Examining attorneys are not allowed to give legal advice, or, to volunteer statements about applicants’ rights unnecessary to the examination of the issues, and, are limited to evaluating the registrability of the mark presented in the application.   TMEP §§709.06 & 705.02.

 

All informal e-mails are made of record by Office policy, however, an informal communication does not constitute a response to an outstanding Office action and does not extend the deadline for response.  TMEP §§709.04 and 709.05. 

 

/Hanno Rittner/

Trademark Examining Attorney

Law Office 117

(571) 272-7188 (phone)

(571) 273-7188 (fax)

hanno.rittner@uspto.gov

 

 

 

 

TO RESPOND TO THIS LETTER:  Go to http://www.gov.uspto.report/teas/eTEASpageD.htm.  Please wait 48-72 hours from the issue/mailing date before using TEAS, to allow for necessary system updates of the application.  For technical assistance with online forms, e-mail TEAS@uspto.gov.  For questions about the Office action itself, please contact the assigned examining attorney.  Do not respond to this Office action by e-mail; the USPTO does not accept e-mailed responses.

 

WHO MUST SIGN THE RESPONSE:  It must be personally signed by an individual applicant or someone with legal authority to bind an applicant (i.e., a corporate officer, a general partner, all joint applicants).  If an applicant is represented by an attorney, the attorney must sign the response. 

 

PERIODICALLY CHECK THE STATUS OF THE APPLICATION:  To ensure that applicant does not miss crucial deadlines or official notices, check the status of the application every three to four months using Trademark Applications and Registrations Retrieval (TARR) at http://tarr.gov.uspto.report/.  Please keep a copy of the complete TARR screen.  If TARR shows no change for more than six months, call 1-800-786-9199.  For more information on checking status, see http://www.gov.uspto.report/trademarks/process/status/.

 

TO UPDATE CORRESPONDENCE/E-MAIL ADDRESS:  Use the TEAS form at http://www.gov.uspto.report/teas/eTEASpageE.htm.

 

 

 

 

 

U.S. TRADEMARK APPLICATION NO. 85217551 - SERVICE-NOW.COM - 307075-20000

To: Service-now.com (trademarks@cooley.com)
Subject: U.S. TRADEMARK APPLICATION NO. 85217551 - SERVICE-NOW.COM - 307075-20000
Sent: 4/4/2011 4:08:01 PM
Sent As: ECOM117@USPTO.GOV
Attachments:

IMPORTANT NOTICE REGARDING YOUR

U.S. TRADEMARK APPLICATION

 

USPTO OFFICE ACTION HAS ISSUED ON 4/4/2011 FOR

SERIAL NO. 85217551

 

Please follow the instructions below to continue the prosecution of your application:

 

 

TO READ OFFICE ACTION: Click on this link or go to http://portal.gov.uspto.report/external/portal/tow and enter the application serial number to access the Office action.

 

PLEASE NOTE: The Office action may not be immediately available but will be viewable within 24 hours of this e-mail notification.

 

RESPONSE IS REQUIRED: You should carefully review the Office action to determine (1) how to respond; and (2) the applicable response time period. Your response deadline will be calculated from 4/4/2011 (or sooner if specified in the office action).

 

Do NOT hit “Reply” to this e-mail notification, or otherwise attempt to e-mail your response, as the USPTO does NOT accept e-mailed responses.  Instead, the USPTO recommends that you respond online using the Trademark Electronic Application System Response Form.

 

HELP: For technical assistance in accessing the Office action, please e-mail

TDR@uspto.gov.  Please contact the assigned examining attorney with questions about the Office action. 

 

        WARNING

 

Failure to file the required response by the applicable deadline will result in the ABANDONMENT of your application.

 

 

 


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