SPECTRUM SHEETS

West Corporation

Application Filed: 2005-03-08

Trademark Application Details

Status

602

Dead/Abandoned

ABANDONED-FAILURE TO RESPOND OR LATE RESPONSE

Research	OneLook Acronym Finder
Serial Number	78582361
Mark Drawing Code	4000: Illustration: Drawing with word(s)/letter(s)/number(s) in Block form
Attorney Name	Wendy Boldt Cohen
Attorney Docket Number	15116.140
Law Office Assigned	M60
Employee Name	HICKEY, TONI Y

Timeline

2005-03-08	Application Filed
2006-03-30	Abandon
2006-05-12	Location: TMO LAW OFFICE 115 - EXAMINING ATTORNEY ASSIGNED
2006-05-12	Status: Dead/Abandoned
2018-07-08	Transaction Date

Trademark Applicants & Owners

Owner:	West Corporation
Address	11808 Miracle Hills Drive Omaha NE 68154
Legal Entity Type	Corporation
Legal Entity State	NE

Documents

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Attorney of Record

WENDY BOLDT COHEN
BLACKWELL SANDERS PEPER MARTIN LLP
720 OLIVE ST FL 24
SAINT LOUIS, MO 63101-2338

Good, Services, and Codes

International Codes:	9
U.S. Codes:	021,023,026,036,038

Type Code	Type
GS0091	computer software and platforms for performing workforce management, namely for computing the optimal number of teleservices agent positions to staff during a predefined operations period based on call volume anticipated for that period, for scheduling agents to fill those positions during that period, for disseminating schedules to those agents, for facilitating agents' trading of shifts and volunteering for additional or reduced hours, for incentivising agents to accept additional shifts, and for monitoring adherence of such agents to their assigned shift, gathering and reporting on call statistics, forecasting staffing level requirements, monitoring and reporting on schedule adherence, scheduling and recording staff training events, enabling staff to sign up for extra hours and/or downtime, and enabling staff to trade shifts with each other

Type Code

Type

GS0091

computer software and platforms for performing workforce management, namely for computing the optimal number of teleservices agent positions to staff during a predefined operations period based on call volume anticipated for that period, for scheduling agents to fill those positions during that period, for disseminating schedules to those agents, for facilitating agents' trading of shifts and volunteering for additional or reduced hours, for incentivising agents to accept additional shifts, and for monitoring adherence of such agents to their assigned shift, gathering and reporting on call statistics, forecasting staffing level requirements, monitoring and reporting on schedule adherence, scheduling and recording staff training events, enabling staff to sign up for extra hours and/or downtime, and enabling staff to trade shifts with each other

Trademark Filing History

Description	Date	Event Coding
NEW APPLICATION ENTERED IN TRAM	2005-03-14	1 NWAP I:Incoming Correspondence
ASSIGNED TO EXAMINER	2005-09-27	2 DOCK D:Assigned to Examiner
NON-FINAL ACTION WRITTEN	2005-09-30	3 CNRT R:Renewal
NON-FINAL ACTION E-MAILED	2005-09-30	4 GNRT F:First Action
ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE	2006-05-12	5 ABN2 O:Outgoing Correspondence
ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND	2006-05-15	6 MAB2 O:Outgoing Correspondence
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY	2006-10-25	7 ASCK I:Incoming Correspondence
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY	2009-08-19	8 ASCK I:Incoming Correspondence
ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY	2009-08-26	9 ASCK I:Incoming Correspondence
AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP	2023-05-24	10 ASGN I:Incoming Correspondence

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