SERVICEDESK

Mark For: SERVICEDESK™ trademark registration is intended to cover the categories of computer software for prioritizing customer communications in multiple media types; computer software for facilitating interactive communication, namely, chat, electronic mail, voice, instant messages, text transfer, data transfer, multimedia transfer, live collaboration, video conferencing, video transmission, motion picture transmission, music transmission and audio over a global computer information network and other networks; computer software for organizing, directing, and controlling communication, information, data, content, tasks, and interaction between remote sites and between remote sites and a central location in the field of customer service management; computer hardware and software for interactive computerized voice processing and response systems for facilitating interactive communication by financial service providers, banking service providers, investment service providers, insurance service providers, telecommunications service providers, retail stores, medical centers, hospitals, retail pharmacies, health care services providers, emergency medical, fire, police and rescue service providers and government agencies; emergency communications systems comprised of computer operating software, audio response processors, disk controller boards, hard disk drives, central processing units, ethernet lan boards, line cards, monochrome/parallel boards, cache controllers, fax cards, tape drives, and instruction manuals sold as a unit therewith; computer programs for assisting in the installation, configuration and modification of voice messaging and voice response telephone systems; computer software for use in customer service centers to receive customer contacts through telephone calls, world wideweb contacts, e-mail contacts, fax transmissions, and video transmissions, maintain the contacts in a common queue, and distribute the queued contacts to appropriate representatives of financial service providers, banking service providers, investment service providers, insurance service providers, telecommunications service providers, retail stores, medical centers, hospitals, retail pharmacies, health care services providers, emergency medical, fire, police and rescue service providers and government agencies. [all]

Status

2022-05-11 UTC
⟳ Refresh

DEAD APPLICATION Refused Dismissed or Invalidated

Research	OneLook Acronym Finder
Serial Number	76619083
Mark Literal Elements	SERVICEDESK
Mark Drawing Type	4 - STANDARD CHARACTER MARK
Mark Type	TRADEMARK. SERVICE MARK
Register	PRINCIPAL
Current Location	TMEG LAW OFFICE 101 - EXAMINING ATTORNEY ASSIGNED 2006-08-22
Basis	1(b)
Class Status	ACTIVE
Primary US Classes	021: Electrical Apparatus, Machines and Supplies 023: Cutlery, Machinery, Tools and Parts Thereof 026: Measuring and Scientific Appliances 036: Musical Instruments and Supplies 038: Prints and Publications
Primary International Class	009 - Primary Class (Electrical and scientific apparatus) Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signaling, checking (supervision), lifesaving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
Filed Use	No
Current Use	No
Intent To Use	Yes
Filed ITU	Yes
44D Filed	No
44E Current	No
66A Current	No
Current Basis	No
No Basis	No
Attorney Name	Stephen G. Janoski
Attorney Docket Number	47836
Law Office Assigned	L10
Employee Name	KEATING, MICHAEL P

Timeline

(ABANDONED)
IC 009. US 021 023 026 036 038. G & S: COMPUTER SOFTWARE FOR PRIORITIZING CUSTOMER COMMUNICATIONS IN MULTIPLE MEDIA TYPES; COMPUTER SOFTWARE FOR FACILITATING INTERACTIVE COMMUNICATION, NAMELY, CHAT, ELECTRON
IC MAIL, VOICE, INSTANT MESSAGES, TEXT TRANSFER, DATA TRANSFER, MULTIMEDIA TRANSFER, LIVE COLLABORATION, VIDEO CONFERENCING, VIDEO TRANSMISSION, MOTION PICTURE TRANSMISSION, MUS
IC TRANSMISSION AND AUDIO OVER A GLOBAL COMPUTER INFORMATION NETWORK AND OTHER NETWORKS; COMPUTER SOFTWARE FOR ORGANIZING, DIRECTING, AND CONTROLLING COMMUNICATION, INFORMATION, DATA, CONTENT, TASKS, AND INTERACTION BETWEEN REMOTE SITES AND BETWEEN REMOTE SITES AND A CENTRAL LOCATION IN THE FIELD OF CUSTOMER SERVICE MANAGEMENT; COMPUTER HARDWARE AND SOFTWARE FOR INTERACTIVE COMPUTERIZED VOICE PROCESSING AND RESPONSE SYSTEMS FOR FACILITATING INTERACTIVE COMMUNICATION BY FINANCIAL SERVICE PROVIDERS, BANKING SERVICE PROVIDERS, INVESTMENT SERVICE PROVIDERS, INSURANCE SERVICE PROVIDERS, TELECOMMUNICATIONS SERVICE PROVIDERS, RETAIL STORES, MEDICAL CENTERS, HOSPITALS, RETAIL PHARMACIES, HEALTH CARE SERVICES PROVIDERS, EMERGENCY MEDICAL, FIRE, POLICE AND RESCUE SERVICE PROVIDERS AND GOVERNMENT AGENCIES; EMERGENCY COMMUNICATIONS SYSTEMS COMPRISED OF COMPUTER OPERATING SOFTWARE, AUDIO RESPONSE PROCESSORS, DISK CONTROLLER BOARDS, HARD DISK DRIVES, CENTRAL PROCESSING UNITS, ETHERNET LAN BOARDS, LINE CARDS, MONOCHROME/PARALLEL BOARDS, CACHE CONTROLLERS, FAX CARDS, TAPE DRIVES, AND INSTRUCTION MANUALS SOLD AS A UNIT THEREWITH; COMPUTER PROGRAMS FOR ASSISTING IN THE INSTALLATION, CONFIGURATION AND MODIFICATION OF VOICE MESSAGING AND VOICE RESPONSE TELEPHONE SYSTEMS. COMPUTER SOFTWARE FOR USE IN CUSTOMER SERVICE CENTERS TO RECEIVE CUSTOMER CONTACTS THROUGH TELEPHONE CALLS, WORLD WIDEWEB CONTACTS, E-MAIL CONTACTS, FAX TRANSMISSIONS, AND VIDEO TRANSMISSIONS, MAINTAIN THE CONTACTS IN A COMMON QUEUE, AND DISTRIBUTE THE QUEUED CONTACTS TO APPROPRIATE REPRESENTATIVES OF FINANCIAL SERVICE PROVIDERS, BANKING SERVICE PROVIDERS, INVESTMENT SERVICE PROVIDERS, INSURANCE SERVICE PROVIDERS, TELECOMMUNICATIONS SERVICE PROVIDERS, RETAIL STORES, MEDICAL CENTERS, HOSPITALS, RETAIL PHARMACIES, HEALTH CARE SERVICES PROVIDERS, EMERGENCY MEDICAL, FIRE, POLICE AND RESCUE SERVICE PROVIDERS AND GOVERNMENT AGENCIES(ABANDONED)
IC 035. US 100 101 102. G & S: PROVIDING MARKETING PLANS AND BUSINESS MANAGEMENT SERVICES, NAMELY, SALES SUPPORT SERVICES TO THIRD PARTIES IN THE INTERACTIVE COMMUNICATIONS SYSTEMS FIELD(ABANDONED)
IC 038. US 100 101 104. G & S: CONSULTATION SERVICES IN THE FIELD OF VOICE PROCESSING SYSTEMS