PROACTIVE CUSTOMER SERVICE

RightNow Technologies, Inc.

Application Filed: 2004-07-12

Trademark Application Details

Mark For: PROACTIVE CUSTOMER SERVICE™ trademark registration is intended to cover the category of software used in the field of customer service representatives operating via global computer network. [all]

Status

2022-05-16 UTC

DEAD APPLICATION Refused Dismissed or Invalidated

This trademark application was refused, dismissed, or invalidated by the Office and this application is no longer active.

Research	OneLook Acronym Finder
Serial Number	76601940
Mark Literal Elements	PROACTIVE CUSTOMER SERVICE
Mark Drawing Type	4 - STANDARD CHARACTER MARK
Mark Type	TRADEMARK
Register	PRINCIPAL
Current Location	INTENT TO USE SECTION 2006-01-17
Basis	1(b)
Class Status	ACTIVE
Primary US Classes	021: Electrical Apparatus, Machines and Supplies 023: Cutlery, Machinery, Tools and Parts Thereof 026: Measuring and Scientific Appliances 036: Musical Instruments and Supplies 038: Prints and Publications
Primary International Class	009 - Primary Class (Electrical and scientific apparatus) Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signaling, checking (supervision), lifesaving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
Filed Use	No
Current Use	No
Intent To Use	Yes
Filed ITU	Yes
44D Filed	No
44E Current	No
66A Current	No
Current Basis	No
No Basis	No
Attorney Name	William B. Kircher
Law Office Assigned	M50
Employee Name	VERHOSEK, WILLIAM T

Timeline

2004-07-12	Application Filed
2005-10-25	Published
2005-10-25	Published for Opposition
2006-01-17	Location: INTENT TO USE SECTION
2007-01-18	Abandon
2007-01-18	Status: Abandoned because no Statement of Use or Extension Request timely filed after Notice of Allowance was issued. To view all docume
2007-01-18	Status: Dead/Abandoned
2018-07-08	Transaction Date

Trademark Parties (Applicants & Owners)

Party:	RightNow Technologies, Inc.
Address	77 Discovery Drive Bozeman, MONTANA UNITED STATES 59718
Legal Entity Type	Corporation
Legal Entity State	MONTANA

Documents

Application		2004-07-12
Drawing		2004-07-12
Filing Receipt Trademark Application	APPLICATION/XML	2004-07-27
Offc Action Outgoing		2005-02-14
XSearch Search Summary		2005-02-14
Change of Address		2005-08-03
Response to Office Action		2005-08-15
Notice of Publication	APPLICATION/XML	2005-10-05
Notice of Allowance	APPLICATION/XML	2006-01-17
Extension of Time to File SOU		2006-07-14
ITU Extension Approval	APPLICATION/XML	2006-07-18
Notice of Abandonment	APPLICATION/XML	2007-03-29

Attorney of Record

WILLIAM B. KIRCHER
BLACKWELL SANDERS PEPER MARTIN LLP
4801 MAIN STREET, SUITE 1000
KANSAS CITY MO 64112

Good, Services, and Codes

(ABANDONED)
IC 009. US 021 023 026 036 038. G & S: SOFTWARE USED IN THE FIELD OF CUSTOMER SERVICE REPRESENTATIVES OPERATING VIA GLOBAL COMPUTER NETWORK

International Codes:	9
U.S. Codes:	021,023,026,036,038

Type Code	Type
D10000	"CUSTOMER SERVICE"

Trademark Filing History

Description	Date	Proceeding Number
ABANDONMENT NOTICE MAILED - NO USE STATEMENT FILED	2007-03-29
ABANDONMENT - NO USE STATEMENT FILED	2007-03-29	47162
TEAS EXTENSION RECEIVED	2006-07-14
SOU EXTENSION 1 GRANTED	2006-07-14	98765
SOU EXTENSION 1 FILED	2006-07-14	98765
NOA MAILED - SOU REQUIRED FROM APPLICANT	2006-01-17
PUBLISHED FOR OPPOSITION	2005-10-25
NOTICE OF PUBLICATION	2005-10-05
LAW OFFICE PUBLICATION REVIEW COMPLETED	2005-09-02	71441
ASSIGNED TO LIE	2005-09-02	71441
ASSIGNED TO LIE	2005-08-26	76537
APPROVED FOR PUB - PRINCIPAL REGISTER	2005-08-24
AMENDMENT FROM APPLICANT ENTERED	2005-08-24	76874
TEAS RESPONSE TO OFFICE ACTION RECEIVED	2005-08-15
CORRESPONDENCE RECEIVED IN LAW OFFICE	2005-08-15	76874
TEAS CHANGE OF CORRESPONDENCE RECEIVED	2005-08-03
NON-FINAL ACTION MAILED	2005-02-15
NON-FINAL ACTION WRITTEN	2005-02-14	77304
ASSIGNED TO EXAMINER	2005-02-14	77304
NEW APPLICATION ENTERED IN TRAM	2004-07-23

uspto.report is an independent third-party trademark research tool that is not affiliated, endorsed, or sponsored by the United States Patent and Trademark Office (USPTO) or any other governmental organization. The information provided by uspto.report is based on publicly available data at the time of writing and is intended for informational purposes only.

While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, reliability, or suitability of the information displayed on this site. The use of this site is at your own risk. Any reliance you place on such information is therefore strictly at your own risk.

All official trademark data, including owner information, should be verified by visiting the official USPTO website at www.uspto.gov. This site is not intended to replace professional legal advice and should not be used as a substitute for consulting with a legal professional who is knowledgeable about trademark law.