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Trademark FAQ

Can I keep data when backing up in a form?

If you “back up” on a TEAS form after validation, e.g., to correct an error, and your form is now completely blank, your system probably has a “cache” deficiency. Cache is a storage area on your browser that is used to keep track of Internet web pages. Augmenting your cache can enhance your computer system’s performance, and allow you to complete TEAS forms without losing previously-entered data. To accomplish this, you should allocate at least 5-10 megabytes (approximately 5,000-10,000 KB) of your hard drive to the browser. If you have a small hard drive and cannot allocate this amount, you should allocate about 5-10% of your available hard drive capacity to your browser. Also, we recommend that you periodically totally clear your cached files.

Augmenting your Cache:
To increase your cache size, follow the steps under the appropriate browser version:
For Navigator 4-7x:

  • 1. Under the Edit menu, select Preferences, double-click Advanced, and select Cache.
  • 2. Change the disk cache to between 5,000 and 10,000 KB.

For Internet Explorer 4:

  • 1. Under the View menu, select Internet Options and choose the General tab.
  • 2. Under Temporary Internet Files, click Settings. Under “Amount of disk space to use,” drag the slider all the way to the right and click “ok.”

For Internet Explorer 5-6x:

  • 1. Under the Tools menu, select Internet Options and choose the General tab.
  • 2. Under Temporary Internet Files, click Settings. Under “Amount of disk space to use,” drag the slider all the way to the right and click “ok.”

Clearing your Cache:
To clear your cached files, follow the steps under the appropriate browser version:
For Navigator 4-7x:

  • 1. Under the Edit menu, select Preferences, double-click Advanced, and select Cache.
  • 2. Click the Clear Memory Cache and Clear Disc Cache buttons.

For Internet Explorer 4:

  • 1. Under the View menu, select Options and choose the General tab.
  • 2. In the Temporary Internet Files dialog box, click Settings/Delete Files.

For Internet Explorer 5-6x:

  • 1. Under the Tools menu, select Internet Options and choose the General tab.
  • 2. In the Temporary Internet Files section, click Delete Cookies Delete History files.

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